Last updated: October 23, 2026 · Currency: USD
1. Who is responsible
Sihong Luchun Trading Co., Ltd. is responsible for the personal information processed through this store. Contact sihonglv@outlook.com about privacy questions or requests. Our business address is provided below.
2. Information you provide
We collect account details such as email and username, securely hashed passwords, billing and delivery names and addresses, contact telephone details if provided, order items and totals, and messages you send us. If you ask us to investigate a delivery or product issue, you may choose to provide photographs or correspondence. Do not send full payment card numbers, security codes, or passwords.
3. Information collected automatically
The website and hosting service process technical information including IP address, browser details, request times, error logs, session identifiers, and essential cookie data. WooCommerce stores cart, account, and order state so that the store can function. We do not currently install advertising trackers or optional analytics cookies.
4. Why we use information
We use information to provide your account, maintain your cart, validate and manage orders, arrange delivery after confirmed payment, handle cancellations and returns, respond to support requests, prevent misuse, and meet applicable tax, accounting, and record-keeping obligations. Where a legal basis is required, we rely on contract performance, legal obligations, appropriate legitimate interests, or consent as applicable.
5. Payments
The store does not collect or store full card numbers or card security codes. A saved Pending payment order does not mean a payment has been processed. If you use an external payment provider, it processes information under its own privacy terms. Order records may contain the selected payment method and any verified transaction reference when a real payment is recorded.
6. Who receives information
Information may be processed by our hosting and infrastructure providers, order support personnel, delivery and logistics providers, and payment providers when their services are used. We share information necessary for the relevant task. We may disclose information when legally required or to address fraud or protect lawful rights. We do not sell personal information or use it for cross-context behavioral advertising.
7. International processing
Our business operates from China, and website data is stored on our hosting infrastructure. Your order and support information may therefore be processed in China and in countries where necessary service providers operate. Where applicable law requires safeguards for international transfers, we will apply the safeguards required for the relevant processing.
8. Cookies and your choices
Essential cookies keep track of your cart, session, sign-in, and checkout security. WordPress and WooCommerce may store functional account or preference cookies. You can control or remove cookies in your browser; disabling essential cookies may prevent cart or account functions. This site currently has no optional advertising or analytics cookies requiring a consent banner. If that changes, this notice and any required choices will be updated.
9. Retention
Account information is retained while your account is active and as needed to manage open matters. Order, payment, refund, and accounting records are retained for the period required by applicable law; deletion requests do not remove records we must legally keep. Technical and support data are retained only as reasonably necessary for security and handling your request. We review and remove data when it is no longer needed.
10. Security
We use reasonable technical and organizational measures including access controls, password hashing, and HTTPS to protect data. No system can guarantee absolute security. Keep your password private and contact us if you believe an account has been compromised.
11. Your rights
Depending on applicable law, you may have rights to access, correct, delete, restrict, object to, or receive a copy of your information, withdraw consent where consent is the basis, and lodge a complaint with a competent privacy authority. Email sihonglv@outlook.com from the account email with your request. We may need proportionate information to verify identity and will respond within applicable legal deadlines. Some requests are subject to lawful exceptions.
12. Children
This store is intended for people able to enter a purchase contract. We do not knowingly solicit personal information from children who are not able to consent under applicable law. Contact us if you believe a child has provided information so that we can investigate and take appropriate action.
13. External links and changes
External sites, carrier tracking pages, and payment services have their own privacy practices. This notice applies to our store. We may update it when our practices or legal obligations change; the date at the top identifies the current version.
Sihong Luchun Trading Co., Ltd.Room 1-888, 3/F, Former Township Enterprise Bureau Building, Jiexin Huayuan, Daxing, Luchun, Honghe, Yunnan, 662500, China
sihonglv@outlook.com